Sportarm Careers
At Sportarm, we pride ourselves on providing exceptional customer service – an ethos strengthened by our own passion for sporting life & extensive industry insight. This is guaranteed across all of our three locations: Dorset, Gloucestershire & London. Established in 1988, We are renowned for an extensive range of Shotguns and Rifles. Our expertise has allowed us to innovate, design & develop exclusive shotgun models with global gun manufacturers. We stock an exceptional range of Sporting attire and accessories, boasting a wide variety of country lifestyle brands.
Sportarm Dorchester – Retail & E-commerce Manager – March 2024
Are you passionate about retail and ready to take on an exciting leadership role?
Who We Are
Established in 1988, the multi-award-winning Sportarm group has since grown steadily to become one of the United Kingdom’s leading suppliers of sporting shotguns, shooting accessories and clothing in three sought after locations Dorset, Gloucestershire, London and a thriving online platform too.
Our success is anchored in our passionate commitment to offering our customers the highest quality goods, expert advice and outstanding customer service.
Who We Are Looking For:
We are seeking an individual with strong leadership qualities and a proven track record in retail and e-commerce management. As an ambassador for Sportarm, you will demonstrate a customer-focused approach, ensuring our high service standards are upheld. Engaging with our customers and representing Sportarm with confidence and charm are essential. An affinity for country sports and the countryside is also important.
The Role
As our Retail & E-commerce Manager based in Dorchester, we will be looking for you to elevate Sportarms retail experience and presence. You will be overseeing the day-to-day operations of our Dorchester store and multifaceted e-commerce platform, ensuring a seamless and exceptional customer experience.
You will need to monitor industry trends, competitor activities, and customer preferences to stay ahead of the game. At the same time, developing and implementing effective sales strategies to maximise revenue and online sales growth.
Skills & Knowledge:
To thrive in this role, you should possess the following skills and knowledge:
– Strong IT literacy, including experience with EPOS systems, Shopify, Google Merchant Centre, Meta Commerce Manager, CRM systems, and Microsoft Office applications.
– Expertise in visual merchandising, both in-store and online.
- Inventory management and control.
- Order fulfilment, processing, packing and sending out orders.
– Ability to provide excellent customer support.
What We Offer
At Sportarm, we highly value work-life balance. Ideally, this position would be a full-time role. Tuesday to Saturday, 08:30 until 17:30. However, we would consider two people in this position working part-time.
Based at our Dorchester Store and Head Office. You will find our work environment is truly exceptional, providing you with a fantastic setting to excel. Rest assured, our remuneration package is highly competitive, 4 weeks annual holiday, a company bonus scheme, pension and generous staff discount.
What Happens Next
After reviewing your CV, we will conduct a short informal telephone interview. If successful this will follow with an in-person interview with the Managing Director of the Sportarm Group, Kevin Phillips at our Head Office in Dorchester.
If you are interested in this exciting opportunity, please send your up-to-date CV to [email protected]. We look forward to meeting you and discussing how you can become a valued member of our team!
Sportarm West London – Senior Sales Person – March 2024
Do you possess a proven track record in high-value person-to-person sales? Are you passionate about the outdoors, county life and shooting?
Who We Are
Established in 1988, the multi-award-winning Sportarm group has grown to become one of the United Kingdom’s leading suppliers of sporting shotguns, shooting accessories & clothing in three sought-after locations: London, Gloucestershire and Dorset.
Our success is anchored in our passionate commitment to offering our customers the highest quality goods, expert advice and outstanding customer service.
What We Offer
Based at our London Gun Room. You will find our work environment is truly exceptional, providing you with a fantastic setting to excel. Rest assured, our remuneration package is highly competitive, including an excellent salary with high earning potential through additional sales commissions, four weeks annual holiday, generous staff discount, company bonus and pension scheme. This position is a full-time role, working across five days, one of which would be Saturday, 08:00 until 17:00.
The Role
As a Senior Sales Person at Sportarm’s busy Gun Room at the West London Shooting School in Northolt, London, you will have comprehensive training teaching you how to capture and extrapolate even the tiniest details from client conversations. You will then turn these valuable insights into helping clients from around the world find their perfect shotgun.
At Sportarm, we understand that selecting a shotgun is a deeply personal decision, reflecting each client’s unique preferences and requirements. Our customers value our personalised expertise, knowing that each shotgun purchased from us becomes a cherished extension of their identity and proficiency.
We will invest in developing your abilities to take your career in the Gun Industry to the next level. Through on the job, hands-on, one to one training from the leading experts in the industry. If you have never shot before, we will teach you how too.
Who We Are Looking For:
A senior sales person with a robust track record in high-value customer-facing sales. Direct experience in the gun industry is not required, but a passion for the outdoors and country sports is. Through decades of in-depth industry knowledge, we can teach you everything you need to know. If you shoot, that is a plus, but it is not essential. Your sales experience and knowledge will be fast-tracked and developed by watching and learning from the gun industry’s top people.
As an ambassador for Sportarm, you will demonstrate a customer-focused approach, ensuring our high service standards are upheld. Engaging with our customers and representing Sportarm with confidence and charm are essential. An affinity for country sports and the countryside is also important.
Skills & Knowledge Base:
To thrive in this role, you should possess the following skills and knowledge:
- A proven track record in customer-facing sales
- Presentable, personable and likeable
- Outstanding interpersonal and communication skills
- An exceptional listener
- Dedicated to providing industry-leading customer-focused service
- Self-motivated, diligent, organised and punctual
- Strong Numeracy and literacy skills
- Knowledge and use of IT-based CRM systems
- Security-minded and observant
- Full driving licence
What Happens Next
After reviewing your CV, we will conduct a short informal telephone interview. If successful, this will be followed by an in-person interview with the managing director of Sportarm Group, Kevin Phillips, at Sportarm West London, Sharvel Lane, Northolt, London.
If you are interested in this exciting opportunity, please send your up-to-date CV to [email protected]. We look forward to meeting you and discussing how you can become a valued member of our team!