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Sportarm Careers

At Sportarm, we pride ourselves on providing exceptional customer service – an ethos strengthened by our own passion for sporting life & extensive industry insight. This is guaranteed across both of our locations in Dorset & London. Established in 1988, We are renowned for an extensive range of Shotguns and Rifles. Our expertise has allowed us to innovate, design & develop exclusive shotgun models with global gun manufacturers. We stock an exceptional range of Sporting attire and accessories, boasting a wide variety of country lifestyle brands.

Sportarm West London – Part-Time Retail Coordinator (Lifestyle Department)

Sportarm has been a mainstay in the country pursuits and lifestyle market since 1988. We are seeking a Retail Coordinator for our busy West London store as we continue to expand our operations and deliver first-in-class service to our existing and new customers.

Sportarm is seeking a motivated and detail-oriented Part-Time Lifestyle Retail Coordinator to support our Lifestyle Department in West London. This role is ideal for an individual with a passion for luxury country and sporting brands, exceptional customer service skills, and a strong sense of ownership when managing stock and inventory. You will play a key role in presenting premium lifestyle products, maintaining excellent stock accuracy, and delivering the best shopping experience to our client base.

Working closely with the wider team, you will assist with sales, merchandising, stock management and customer engagement, ensuring the department reflects the high standards associated with the Sportarm brand.

Our core values are based around excellent customer service, integrity, and teamwork. As a result of this, you will be required to potentially help other areas of the business, including storage and movement of guns, gun purchase and repair queries. For this reason, Sportarm West London requires all staff to be capable of obtaining and retaining ‘Servant Status’ for a Registered Firearm Dealer License – further details on this process can be found here – Firearms (Amendment) Rules 2019 medical declaration for registered firearms dealers and notification of dealers’ servants – GOV.UK

Key Responsibilities

  • Support daily sales activities and deliver outstanding customer service.
  • Present and merchandise luxury country sporting and lifestyle brands to the highest standard.
  • Maintain accurate inventory records and own stock control processes.
  • Undertake stocktaking, inventory checks, and stock reconciliation activities on a daily, weekly and monthly basis, covering macro and micro aspects
  • Process sales and manage customer transactions using Shopify.
  • Assist with receiving, labelling, organising, and displaying stock.
  • Monitor stock levels and proactively highlight replenishment requirements.
  • Ensure the lifestyle department remains well-presented, organised, and commercially attractive.
  • Build positive relationships with customers, including high-net-worth and ultra-high-net-worth clients.
  • Support seasonal events, promotions, and busier trading periods as required.

Key Skills & Experience

  • Good numeracy and literacy skills essential.
  • Comfortable using/training on Shopify (or similar platform), Microsoft Office suite and other business applications where required.
  • Previous experience in inventory management, stocktaking or stock control.
  • Excellent attention to detail and organisational skills.
  • Ability to appropriately market and present luxury goods.
  • Experience working within a luxury retail environment is highly desirable.
  • Experience dealing with high-net-worth (HNW) and ultra-high-net-worth (UHNW) customers would be advantageous.
  • Confident communicator with the ability to build rapport with customers, colleagues, and supplier partners, whether in-person, on the phone or in written correspondence.
  • Strong knowledge of country sporting and lifestyle brands and the customer markets that purchase them is desirable.
  • Commercial awareness and an understanding of premium retail presentation standards.
  • Self-motivated, accountable, and eager to own this key part of our offering.
  • Professional communication and interpersonal skills, written and verbal.

What We Offer

  • London living wage remuneration.
  • A flexible part-time opportunity with scope for increased hours during busy periods.
  • Potential progression into a full-time role.
  • The opportunity to work with premium country sporting and lifestyle brands.
  • A supportive and professional retail environment.
  • Appropriate training and support to help you thrive in a regulated and busy industry.

Thank you for your interest in working for Sportarm. Please send us your CV to [email protected] and let us know more about yourself.